| Terms and Conditions |
| Prices |
| •All
prices shown are Net institutional prices, in Canadian dollars. |
| •Ontario
customers - add 7% G.S.T. and 8% P.S.T. |
| •Maritime
customers (NF, NB, NS) add 15% H.S.T. |
| •Other
Canadian Customers (AB, BC, MB, NT, PE, QC, SK, YT) add 7% G.S.T. |
| •Orders
less than $50.00 subject to $5.00 service charge. |
| •Due
to circumstances beyond our control prices are subject to change
without notice. |
| |
| Terms |
| •Open
account terms subject to credit approval. |
| •Terms
Net 30 days. Interest charged on overdue accounts at the rate of 1
1/2% per month. |
| •For
customers not on open account, please use MasterCard or Visa,
otherwise enclose payment with order. |
| •Business
hours - Monday-Friday 9am - 5pm Eastern Time. |
| •Custom
Orders - 40% Deposit required. |
| |
| Freight Policy |
| •All
shipments are F.O.B. warehouse, Markham, Ontario. |
| •Shipments
are freight collect unless prepay & add arrangements have been made
with our business office. |
| •Freight
charge invoices are due upon receipt. |
| |
| Claims |
| •Goods
damaged in transit or short shipments must be noted on original
freight bill at time or receipt of shipment and claimed against the
carrier. |
| •Shortages
in shipments must be reported to us within 3 days from receipt of
goods. |
| •No
adjustment after 15 days. |
| |
| Returns |
| •Goods
may not be returned without written authorization. |
| •Return
freight must be prepaid. |
| •15%
restocking charge on returns. |
| •Custom
made merchandise not returnable. |
| |
| Guarantee |
| •We guarantee
to replace or repair any article which is defective in workmanship or
materials when subject to fair treatment. |
| |